Refund policy

RETURN AND REFUND POLICY
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We want you (and him) to love your Mini Garage car. If something isn't right, we'll fix it.

30-Day Returns
You have 30 days from the day your order is delivered to request a return. To be eligible, the item must be unused, in the same condition you received it, and in its original packaging with all accessories (remote, tires, cones, and cable).

How to Start a Return
Email us at info@getminigarage.com with your order number and the reason for your return. We'll reply with return instructions within 24 hours. Items sent back without first requesting a return will not be accepted.

Return Shipping
If you're returning an item because you changed your mind, you are responsible for the cost of return shipping. If the item arrived damaged, defective, or wrong, we cover everything.

Damaged, Defective, or Wrong Item
Please inspect your order when it arrives. If your car arrives damaged, stops working, or you received the wrong item, email us within 7 days of delivery with your order number and a photo or short video of the problem. We'll send a free replacement or issue a full refund, whichever you prefer. You won't need to send the item back unless we ask.

Items Not Eligible for Return
- Items damaged by misuse, water, crashes, or modifications
- Items returned without their original packaging or accessories
- The Shipping Protection fee (non-refundable once your order has shipped)

Cancellations
You can cancel your order within 12 hours of placing it by emailing info@getminigarage.com. After that, your order may already be processing and can't be canceled, but you can still return it once it arrives.

Refunds
Once we receive and inspect your return, we'll email you to confirm. Approved refunds are issued to your original payment method within 5–10 business days. Your bank may take a few extra days to post it.

Questions?
Email us anytime at info@getminigarage.com.